Privacy Policy
Privacy Policy
September 10, 2024
September 10, 2024
September 10, 2024
At Descon.ai, we prioritize the privacy and security of your personal data. This privacy policy outlines how we collect, process, and protect your information under the respective data protection laws of the United States, the United Arab Emirates (UAE), and India. We are committed to ensuring that your personal data is handled responsibly and in compliance with all applicable laws.
This privacy policy applies to all users who interact with our services, including those who use our website, mobile applications, and other digital platforms operated by Buildnext Construction Solutions Pvt. Ltd..
At Descon.ai, we prioritize the privacy and security of your personal data. This privacy policy outlines how we collect, process, and protect your information under the respective data protection laws of the United States, the United Arab Emirates (UAE), and India. We are committed to ensuring that your personal data is handled responsibly and in compliance with all applicable laws.
This privacy policy applies to all users who interact with our services, including those who use our website, mobile applications, and other digital platforms operated by Buildnext Construction Solutions Pvt. Ltd..
1. Data Collection: What Information We Collect and How We Use It
We collect personal data directly from users, through automated technologies, and from third parties, including service providers, advertising networks, and partners. The data we collect includes:
1.1. Personal Information
Identity Data: Full name, username, date of birth, and designation
Contact Data: Email address, postal address, phone numbers, and social media handles.
Payment Data: Bank account details, credit/debit card details, and payment history.
Profile Data: Account settings, login credentials, preferences, and demographics.
1.2. Technical Information
We collect non-personal information through technology (e.g., cookies, web beacons, and pixels) to optimize user experience:
Device Information: IP address, browser type, operating system, and mobile device IDs.
Usage Information: Details about your interactions with our platform, such as pages visited, content viewed, and links clicked.
We collect personal data directly from users, through automated technologies, and from third parties, including service providers, advertising networks, and partners. The data we collect includes:
1.1. Personal Information
Identity Data: Full name, username, date of birth, and designation
Contact Data: Email address, postal address, phone numbers, and social media handles.
Payment Data: Bank account details, credit/debit card details, and payment history.
Profile Data: Account settings, login credentials, preferences, and demographics.
1.2. Technical Information
We collect non-personal information through technology (e.g., cookies, web beacons, and pixels) to optimize user experience:
Device Information: IP address, browser type, operating system, and mobile device IDs.
Usage Information: Details about your interactions with our platform, such as pages visited, content viewed, and links clicked.
2. How We Use Your Information
Your personal data is used for various legitimate purposes, in compliance with applicable laws. This includes:
2.1. Service Provision
Providing, maintaining, and improving our services. Processing your transactions and managing subscriptions. Enabling customer support and resolving issues.
2.2. Communication
Sending service-related notifications, including important account updates. Marketing communications (subject to your preferences). Conducting surveys and gathering feedback to enhance our platform.
2.3. Legal and Compliance Purposes
Complying with applicable laws, including tax regulations. Defending our legal rights or those of third parties. Responding to legal requests from authorities or regulatory bodies.
2.4. Security Purposes Detecting and preventing fraud, cyberattacks, or unauthorized access. Monitoring for potential breaches or suspicious activity.
Your personal data is used for various legitimate purposes, in compliance with applicable laws. This includes:
2.1. Service Provision
Providing, maintaining, and improving our services. Processing your transactions and managing subscriptions. Enabling customer support and resolving issues.
2.2. Communication
Sending service-related notifications, including important account updates. Marketing communications (subject to your preferences). Conducting surveys and gathering feedback to enhance our platform.
2.3. Legal and Compliance Purposes
Complying with applicable laws, including tax regulations. Defending our legal rights or those of third parties. Responding to legal requests from authorities or regulatory bodies.
2.4. Security Purposes Detecting and preventing fraud, cyberattacks, or unauthorized access. Monitoring for potential breaches or suspicious activity.
3. Data Protection in the United States
3. Data Protection in the United States
In the US, Descon.ai adheres to the California Consumer Privacy Act (CCPA) and other applicable federal and state regulations. Under the CCPA, consumers have several rights:
3.1. Right to Access
You have the right to request details of the personal data we collect, use, and share.
3.2. Right to Delete
You may request the deletion of your personal data unless it is needed for legal, security, or operational reasons.
3.3. Right to Opt-Out
Descon.ai does not sell personal information. However, residents may still opt out of data processing for specific marketing or analytics purposes.
3.4. Data Retention in the US
We retain personal data for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required by law.
3.5. Security Measures
Descon.ai employs robust security measures such as encryption and firewalls to protect your personal data from unauthorized access or disclosure.
In the US, Descon.ai adheres to the California Consumer Privacy Act (CCPA) and other applicable federal and state regulations. Under the CCPA, consumers have several rights:
3.1. Right to Access
You have the right to request details of the personal data we collect, use, and share.
3.2. Right to Delete
You may request the deletion of your personal data unless it is needed for legal, security, or operational reasons.
3.3. Right to Opt-Out
Descon.ai does not sell personal information. However, residents may still opt out of data processing for specific marketing or analytics purposes.
3.4. Data Retention in the US
We retain personal data for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required by law.
3.5. Security Measures
Descon.ai employs robust security measures such as encryption and firewalls to protect your personal data from unauthorized access or disclosure.
4. Data Protection in the United Arab Emirates (UAE)
In the UAE, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data applies. This law outlines the collection, processing, and storage of personal data for both residents and expatriates.
4.1. Fair Processing Principles
Personal data must be: Processed transparently, fairly, and lawfully. Collected for legitimate, explicit purposes and used accordingly. Accurate, kept up to date, and retained only as long as necessary.
4.2. Data Subject Rights in the UAE
UAE residents have the following rights:
Right to Access: You can request copies of your personal data processed by descon.ai.
Right to Rectification: You have the right to request correction of inaccurate data.
Right to Erasure: Under specific circumstances, you may request the deletion of your data.
Right to Restrict Processing: You can restrict data processing in certain situations.
4.3. Cross-Border Data Transfers
We take measures to ensure that any data transferred outside the UAE is safeguarded in accordance with UAE data protection laws. Data is only transferred to countries with adequate data protection laws or subject to standard contractual clauses.
4.4. Data Security and Retention in the UAE
We apply the highest standards of data protection, using technical and organizational security measures. Personal data is stored securely and only retained for as long as required by UAE laws.
In the UAE, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data applies. This law outlines the collection, processing, and storage of personal data for both residents and expatriates.
4.1. Fair Processing Principles
Personal data must be: Processed transparently, fairly, and lawfully. Collected for legitimate, explicit purposes and used accordingly. Accurate, kept up to date, and retained only as long as necessary.
4.2. Data Subject Rights in the UAE
UAE residents have the following rights:
Right to Access: You can request copies of your personal data processed by descon.ai.
Right to Rectification: You have the right to request correction of inaccurate data.
Right to Erasure: Under specific circumstances, you may request the deletion of your data.
Right to Restrict Processing: You can restrict data processing in certain situations.
4.3. Cross-Border Data Transfers
We take measures to ensure that any data transferred outside the UAE is safeguarded in accordance with UAE data protection laws. Data is only transferred to countries with adequate data protection laws or subject to standard contractual clauses.
4.4. Data Security and Retention in the UAE
We apply the highest standards of data protection, using technical and organizational security measures. Personal data is stored securely and only retained for as long as required by UAE laws.
5. Data Protection in India
In India, we comply with the Digital Personal Data Protection Act, 2023. The Act provides users with significant rights regarding their data, ensuring transparency and accountability in data processing activities.
5.1. Consent-Based Data Processing
Descon.ai processes personal data only with the user's explicit consent. Consent is freely given and may be withdrawn at any time. We ensure that users fully understand why their data is collected and how it will be used.
5.2. Rights of Indian Data Subjects
Indian users enjoy the following rights:
Right to Access: Request access to their personal data.
Right to Correction: Rectify any incorrect or incomplete data.
Right to Data Portability: Request the transfer of personal data to another service provider.
Right to Erasure: Request the deletion of personal data, subject to legal or contractual obligations.
5.3. Cross-Border Data Transfers in India
Cross-border transfers of personal data from India are conducted only with adequate safeguards, ensuring compliance with Indian laws. We transfer data internationally only to jurisdictions that offer equivalent or higher levels of data protection.
5.4. Grievance Redressal Mechanism Indian residents can file complaints regarding data misuse or privacy concerns at [email protected]. We adhere to India's regulatory requirements to address grievances within a specified period.
5.5. Data Security Measures in India
descon.ai complies with Indian cyber laws and implements industry-standard security protocols to safeguard users' data. This includes encryption, access controls, and real-time monitoring of systems to detect and prevent breaches.
In India, we comply with the Digital Personal Data Protection Act, 2023. The Act provides users with significant rights regarding their data, ensuring transparency and accountability in data processing activities.
5.1. Consent-Based Data Processing
Descon.ai processes personal data only with the user's explicit consent. Consent is freely given and may be withdrawn at any time. We ensure that users fully understand why their data is collected and how it will be used.
5.2. Rights of Indian Data Subjects
Indian users enjoy the following rights:
Right to Access: Request access to their personal data.
Right to Correction: Rectify any incorrect or incomplete data.
Right to Data Portability: Request the transfer of personal data to another service provider.
Right to Erasure: Request the deletion of personal data, subject to legal or contractual obligations.
5.3. Cross-Border Data Transfers in India
Cross-border transfers of personal data from India are conducted only with adequate safeguards, ensuring compliance with Indian laws. We transfer data internationally only to jurisdictions that offer equivalent or higher levels of data protection.
5.4. Grievance Redressal Mechanism Indian residents can file complaints regarding data misuse or privacy concerns at [email protected]. We adhere to India's regulatory requirements to address grievances within a specified period.
5.5. Data Security Measures in India
descon.ai complies with Indian cyber laws and implements industry-standard security protocols to safeguard users' data. This includes encryption, access controls, and real-time monitoring of systems to detect and prevent breaches.
6. Third-Party Services and Data Sharing
We share personal data with third-party service providers for essential operational purposes. These providers may include:
Cloud service providers
Payment gateways for transaction processing
Customer relationship management platforms
All third-party providers are contractually obligated to comply with data protection laws. They are required to use personal data solely for providing services to descon.ai and are not permitted to sell or misuse your data.
We share personal data with third-party service providers for essential operational purposes. These providers may include:
Cloud service providers
Payment gateways for transaction processing
Customer relationship management platforms
All third-party providers are contractually obligated to comply with data protection laws. They are required to use personal data solely for providing services to descon.ai and are not permitted to sell or misuse your data.
7. Use of Cookies and Similar Technologies
We use cookies, web beacons, and other tracking technologies to personalize your experience on our platform and to gather data for analytical purposes. Cookies may be set by descon.ai or by third parties such as advertising networks or analytics providers.
7.1. Types of Cookies We Use
Essential Cookies: Necessary for website functionality (e.g., enabling you to log in).
Performance Cookies: Track how users interact with the platform, helping us optimize user experience.
Marketing Cookies: Used to personalize advertisements based on your browsing behaviour.
7.2. Managing Cookie Preferences
You can manage cookie preferences through your browser settings. While you can disable cookies, doing so may limit certain functionalities of our platform.
We use cookies, web beacons, and other tracking technologies to personalize your experience on our platform and to gather data for analytical purposes. Cookies may be set by descon.ai or by third parties such as advertising networks or analytics providers.
7.1. Types of Cookies We Use
Essential Cookies: Necessary for website functionality (e.g., enabling you to log in).
Performance Cookies: Track how users interact with the platform, helping us optimize user experience.
Marketing Cookies: Used to personalize advertisements based on your browsing behaviour.
7.2. Managing Cookie Preferences
You can manage cookie preferences through your browser settings. While you can disable cookies, doing so may limit certain functionalities of our platform.
8. Data Security
At descon.ai, we implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These security measures include:
Encryption: We use SSL encryption for secure data transmission over the internet and encryption for sensitive data at rest.
Access Controls: Access to your data is restricted to authorized personnel only, and access logs are regularly monitored to detect any unauthorized attempts.
Data Minimization: We collect only the data we need to provide services and keep it for only as long as necessary to fulfil legal or business needs.
Regular Security Audits: We perform regular vulnerability assessments, penetration testing, and security audits to identify and fix any potential security issues.
Despite these efforts, no system is completely secure. In the event of a data breach, we will notify you and relevant authorities in accordance with applicable legal requirements.
At descon.ai, we implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These security measures include:
Encryption: We use SSL encryption for secure data transmission over the internet and encryption for sensitive data at rest.
Access Controls: Access to your data is restricted to authorized personnel only, and access logs are regularly monitored to detect any unauthorized attempts.
Data Minimization: We collect only the data we need to provide services and keep it for only as long as necessary to fulfil legal or business needs.
Regular Security Audits: We perform regular vulnerability assessments, penetration testing, and security audits to identify and fix any potential security issues.
Despite these efforts, no system is completely secure. In the event of a data breach, we will notify you and relevant authorities in accordance with applicable legal requirements.
9. Children’s Privacy
descon.ai’s services are not intended for children under the age of 13 in the United States, 18 in the UAE, or 18 in India. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a minor, we will promptly delete it. If you believe that your child may have provided us with their personal data, please contact us at [email protected].
descon.ai’s services are not intended for children under the age of 13 in the United States, 18 in the UAE, or 18 in India. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a minor, we will promptly delete it. If you believe that your child may have provided us with their personal data, please contact us at [email protected].
10. Third-Party Links
Our platform may contain links to third-party websites, plugins, and services that are not operated by descon.ai. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you interact with.
Our platform may contain links to third-party websites, plugins, and services that are not operated by descon.ai. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you interact with.
11. Automated Decision-Making and Profiling
descon.ai does not engage in automated decision-making that produces legal or similarly significant effects on users, as defined under the GDPR. However, we may use profiling to tailor our marketing efforts based on your preferences and activity. For instance, we may use your browsing history and interactions with our platform to recommend relevant content or services.
If you have concerns about automated decision-making or profiling, you may contact us to request manual intervention or opt-out of such processing.
descon.ai does not engage in automated decision-making that produces legal or similarly significant effects on users, as defined under the GDPR. However, we may use profiling to tailor our marketing efforts based on your preferences and activity. For instance, we may use your browsing history and interactions with our platform to recommend relevant content or services.
If you have concerns about automated decision-making or profiling, you may contact us to request manual intervention or opt-out of such processing.
12. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. When we make significant changes, we will provide notice through prominent means, such as through email or an announcement on our platform, at least 30 days before the changes take effect.
We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.
We reserve the right to update or modify this privacy policy at any time. When we make significant changes, we will provide notice through prominent means, such as through email or an announcement on our platform, at least 30 days before the changes take effect.
We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.
16. How to Contact Us
If you have any questions or concerns regarding this privacy policy or how your personal data is processed, feel free to contact us:
Email: [email protected]
Mailing Address: Buildnext Construction Solutions Pvt. Ltd., 2nd Floor, 67/2355, V-One Plaza, Old Railway Station Rd, Kacheripady, Ernakulam, Kerala 682018
Phone Number: +91 90610 11116
If you have any questions or concerns regarding this privacy policy or how your personal data is processed, feel free to contact us:
Email: [email protected]
Mailing Address: Buildnext Construction Solutions Pvt. Ltd., 2nd Floor, 67/2355, V-One Plaza, Old Railway Station Rd, Kacheripady, Ernakulam, Kerala 682018
Phone Number: +91 90610 11116